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Shipping and Delivery

Can I change the delivery address?

Yes, you can certainly do that. However, any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order. If you wish to change the delivery address, you can contact us at:

Email us at contact@countryoven.com

Call us at +91 9848155830

Can I change the date of delivery?

Yes, you can certainly do that but it should be communicated at least 1 day prior to the order delivery date. If you wish to change the date of delivery, you can contact us at: Email us at contact@countryoven.com

Call us at +91 9848155830

Can I change the fixed time delivery timings?

Yes, you can certainly do that. However, any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order. If you wish to change in fixed time delivery, you can contact us at:

Email us at contact@countryoven.com

Call us at +91 9848155830

Can I change the midnight delivery to a normal or fixed time delivery?

Yes, we would certainly abide by your request; however if there is any difference in price then our customer service team will guide you in getting your difference amount paid/refunded. You can contact us at:

Email us at contact@countryoven.com

Call us at +91 9848155830

Any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order.

Can I change a normal delivery to a midnight or fixed time delivery?

Yes, we would certainly abide by your request; however there will be an additional delivery fee for midnight delivery & fixed time delivery. You will be guided by our customer service representative to make the additional payment. You can contact us at:/p>

Email us at contact@countryoven.com

Call us at +91 9848155830

Any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order.

What is mid-night delivery?

Delivery will be made between 10 pm to 1 am on mentioned / asked delivery date

What date should I select for the mid-night delivery?

You have to select a date prior to the occasion date. For example; if the occasion is on 25th March then you have to select the date of delivery as 24th March for a midnight order.

What is Standard delivery time?

Standard delivery time is a general delivery time in which any specific time delivery is not guaranteed. Our standard delivery time is between 8 am-8 pm; your order will be delivered anytime during this time slot.

What is same day delivery?

In Same day delivery, you can place the order now and can have order delivered today.

What is normal courier delivery?

Your order will be delivered through our different logistic partners like blue dart, FedEx, speed post, first flight and the delivery will happen between 3-4 working days from the date of purchase of order..

I want to place an order for today's delivery, which delivery option should I select?

If you desire your order has to deliver today, you need to select the same day delivery option.

Where all do you deliver?

We have deliveries all across India. There are few Snack items which are available only for specific locations.

Is there any particular time of delivery?

All orders are delivered during business hours (8 a.m. - 8 p.m.) unless if a customer selects midnight or specific time delivery.

Can I choose delivery time according to my wish?

Yes. You can choose your specific time of delivery in the product page. However, there will be an additional delivery charge of INR 150 -200 which will be added with the product price.

Can I get the order delivered midnight?

Yes. You can get the order delivered midnight; however there will be an additional delivery charge of INR 199-299 depending on the location.

Are there any shipping charges?

Yes, delivery charges are applicable on all orders. This also depends on the time chosen for the delivery.

What is the mode of delivery?

All our orders are delivered via Hand delivery service. We also have Cash on Delivery Service (As of now Only in Hyderabad) around 3 Km from our Dispatch Location. COD is applicable only for the orders placed via telephone. To place the order via telephone, you can call us at +91 9848155830

Does Country oven deliver internationally?

Sorry, currently we don’t have international deliveries.

Products

I want to change the flavor of the cake?

Yes, we would certainly abide by your request. However, if there is any difference in price then our customer service team will guide you to make the additional payment. You can contact us at:

Email us at contact@countryoven.com

Call us at +91 9848155830

Any changes in the order can be made only if intimated at least 1 day prior to the delivery of the order.

How do I find different types of products?

You may check out our different categories as per occasions, festivals, flower types, gift types etc. If you have any query, please feel free to call us on +91 9848155830

What if I want to customize the product as per my choice?

You can use the below link in placing customize order:

https://www.countryoven.com/customizedcakes.

Mail Us

Happy to help you. Please mail us on

Contact@countryoven.com
Call us

Delighted to Serve you.

USA: 732 790 0578

Canada: +1 416 628 1206

UK: +44 - 207 101 9225

AUS: +61 - 3 - 99883814

IND: +91 40 48789922, +91 9848155830